Egnyte Help Desk

Unable to preview Egnyte files in Chrome

Issue:

When previewing files in Egnyte's WebUI using Chrome it returns the error:

Cause:

Chrome PDF Viewer browser plugin is disabled.

 

Resolution:

  1. Within Chrome go to the URL: chrome://plugins/
  2. Toggle the status of the Chrome PDF Viewer plugin from:
  3. to:
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