With versions 56 and older of Chrome, you may get an error message when attempting to preview a file in Egnyte's Web UI.
This error is caused due to the Chrome PDF Viewer browser plugin being disabled.
- Open a new tab in Chrome and go to the URL: chrome://plugins/
Note: Starting with version 57 of Chrome, this webpage will be disabled. These settings are now found under the Advanced Settings section of Chrome.
- Click Enable for the Chrome PDF Viewer plugin.